Refund Policy for Digitonz

At Digitonz, we are committed to providing high-quality Digital services to our clients. We understand that circumstances may arise where you need to request a refund. Our refund policy is designed to be fair and transparent.

1. Eligibility for Refund:

• Refunds are only applicable to the following situations:
  • You have been charged for services that were not delivered as per the agreed terms.
  • You have been overcharged due to a billing error.
  • You have requested a refund within 14 days of the initial payment.

2. How to Request a Refund:

• To request a refund, please contact our customer support team by email at info@digitonz.com or by phone at +17602846841
• Your refund request should include the following information:
  • Your name
  • Your contact information
  • The date and amount of the payment
  • A detailed explanation of the reason for the refund request

3. Refund Process:

• Once we receive your refund request, we will review it to ensure it meets the eligibility criteria.
• We may request additional information or clarification to process your request.
• If your refund request is approved, we will initiate the refund within 3 business days. The timing of the refund may vary depending on your payment method and financial institution.

4. Refund Methods:

• Refunds will be issued using the same method of payment used for the original transaction. If this is not possible, we will work with you to find an alternative refund method.

5. Non-Refundable Services:

• Please note that some of our services may not be eligible for refunds, as they involve ongoing work and resources. These non-refundable services will be clearly communicated to you during the initial agreement.

6. Contact Us:

• If you have any questions about our refund policy or wish to request a refund, please reach out to us through our contact information provided above.

7. Changes to Refund Policy:

• Digitonz reserves the right to update or modify this refund policy at any time. Any changes will be posted on our website and will be effective immediately.

By engaging in our SEO services, you agree to this refund policy. It is your responsibility to review and understand this policy before making any payments to Digitonz. We are committed to addressing refund requests in a fair and efficient manner while maintaining the highest standards of service quality.